GREAT BRITAIN: Shipping to UK only for orders with a minimum order value of 160€

Shipping

In General:

There is no minimum order value.
Orders are shipped in a carton, fabrics are folded - except for shipment on the roll, of course. Throughout Germany orders with a value of more than 70 EUR will be shipped free of charge with GLS (does not apply for shipments on roll - see below).

GREAT BRITAIN: Since Great Britain is not part of the EU we are currently only able to ship to GB if the invoice amount is higher than 160€ due to customs regulations that our systems can't apply. All customs fees are paid by the customer. Sorry for any inconvenience.

Delivery Time

The delivery time is 2 to 4 days** unless otherwise stated on the article-page in the shop. In the case of payment in advance, the order will only be packed and shipped after receiving the amount.

Shipping Status

As soon as the order has left our warehouse, you receive a shipping confirmation by e-mail. In this mail you will find the shipping number for your order and a link for tracking the parcel or roll (but only for insured shipments).

Special feature of a deposit permit

Please enquire about liability issues in the event of loss of the parcel.

Shipping to Germany

We offer the following shipping methods:

  • Parcel shipping via GLS - 5,95EUR (from a value of goods of 20 EUR)
  • Parcel shipping via DHL - 6,75EUR
  • Shipping on the roll - 17,55EUR (from a value of goods of 70 EUR - 11,60EUR)
  • Cash on delivery DHL - 13,65EUR
  • Warenpost (with limited tracking) - 3,80EUR
  • Self Pickup - 0,00EUR

 

Letter shipment

Up to max. 1 kg total weight and/or a value of goods of 30 EUR.
The order will be shipped by registered letter. For this option, only a limited tracking of the shipment is possible. You will receive an email on the day of shipment with the tracking-ID. For very bulky articles or orders, we may need to exclude this option afterwards.

GLS

After the parcel is dispatched, you will receive an e-mail, including the tracking-number to follow the status of the shipment. GLS delivers from Monday to Friday, usually within 24 hours. If you are not able to receive the parcel personally, it can also be delivered to a GLS-shop near you (except for GLS cash on delivery). There you can pick up the parcel during the opening hours. Should arise problems with the address or the delivery, GLS will contact you by telephone and will undertake up to 2 new delivery attempts.

DHL

Orders are shipped by DHL. After the parcel is dispatched, you will receive an e-mail, including the tracking-number to follow the status of the shipment. From our ex-perience, DHL does not transport parcels as fast as GLS, but also delivers them on Saturday. If you are not able to receive the parcel personally, it will be delivered to a post office or to a DHL-Packstation in your area. If there occur any errors in the address (missing or incorrect details), DHL will return the package directly without request. For a new shipment the ship-ping costs will be charged again.
For shipping to a DHL-Packstation, please enter your Post-ID number after your surname at the delivery address.

Shipping on the roll

Fabrics and sheets can also be shipped on the roll. Then the fabrics or sheets will be rolled up onto a cardboard roll and packed in plastic film. This prevents from folding marks and it simplifies the handling and storage. For orders with a value of more than 70 EUR the roll shipment reduces to 8,90 EUR, Rolls are shipped by GLS. After the parcel is dispatched, you will receive an e-mail, including the tracking-number to follow the status of the shipment.

Cash on delivery

Orders are shipped as insured parcel. The whole invoice amount is charged when the parcel is handed over by the deliverer (GLS or DHL). In addition, COD fees still apply, which have to be paid by the customer (also in the case of free shipment). For COD deliveries, the package can only be handed over personally.

Additional shipping costs for parcel delivery by DHL:
6,90 € cash on delivery

Self Pickup / Self Pickup Berlin

No charge
If you live in Dresden or Berlin or are here to visit, you can pick up your order directly on site in our ware-house. Your order will be ready for pick up within 1-2 working days after placing the order. Payment is possible during the ordering process (via paypal, credit card, etc.) or cash on collection.

In Dresden, unfortunately, payment by credit card or debit card is not possible. You can always pick up your order from Monday-Friday between 8am-4pm.

In Berlin, payment by credit card and EC card is possible. You can find the current opening hours behind the following link: extremtextil Store Berlin

Shipment worldwide

extremtextil ships to all countries in the world.
The shipping costs depend on size and weight of each order. The fastest way to see the actual shipping costs is to add all desired items and quantities into the shopping cart. If you are not logged in or you have no customer account yet, you can click on "edit shopping cart" (in the shopping cart) and click further on "Shipping costs". Select your country and under "Shipping method" you will see the possible options. By clicking these options the shipping costs will be recalculated.
If you are already logged in, please follow the ordering process until the shipping options are shown. You can click on each option and see the corresponding shipping costs below. Of course, no order is placed to this point.

Shipment inside EU

We offer the following shipping methods:

Letter shipping

Up to max. 1 kg total weight and/or up to a value of 40 EUR.
The order will be shipped by registered letter. For this option, only a limited tracking of the shipment is possible. You will receive an email on the day of shipment with the tracking-ID. For very bulky articles or orders, we may need to exclude this option afterwards.

Parcel shipping

Orders are shipped as parcel by GLS or DHL. After the parcel is dispatched, you will receive an e-mail, including the tracking-number to follow the status of the shipment.

Shipping on the roll

Fabrics and sheets can also be shipped on the roll. Then the fabrics or sheets will be rolled up onto a cardboard roll and packed in plastic film. This prevents from folding marks and it simplifies the handling and storage. Rolls are shipped by GLS or DHL. After the parcel is dispatched, you will receive an e-mail, including the tracking-number to follow the status of the shipment.

VAT-free shipping to owners of a VAT-ID
For shipments to EU-countries, the VAT will be charged, unless no VAT-ID is specified during the order process. If you, as a company, own a valid VAT-ID, the number can be specified during the order process while entering the address. Automatically, the number will be checked and the VAT will be deducted at the end of the order.

Shipping worldwide outside EU

Shipping to non-EU countries is VAT exempt. As soon as you enter your address in the shop, the shopping cart shows you articles and shipping prices without VAT. Depending on the country, additional costs for import or customs might be charged by the deliverer. These charges are always the recipient's responsibility. We have no influence on these costs.

For orders over 1000 EUR and / or 30 kg shipping weight, the shipping costs will be charged later. We will calculate for you the cheapest shipping option and contact you about the forwarding costs.

We offer the following shipping methods:

Letter shipping by registered letter

Up to max. 1 kg total weight and/or up to a value of 40 EUR.
The order will be shipped by registered letter. For this option, only a limited tracking of the shipment is possible. You will receive an email on the day of shipment with the tracking-ID. For very bulky articles or orders, we may need to exclude this option afterwards.

Parcel shipping

Orders are shipped as parcel by GLS or DHL. After the parcel is dispatched, you will receive an e-mail, including the tracking-number to follow the status of the shipment. Any possible custom or import taxes will be charged separately by the deliverer.

Shipping on the roll

Fabrics and sheets can also be shipped on the roll. Then the fabrics or sheets will be rolled up onto a cardboard roll and packed in plastic film. This prevents from folding marks and it simplifies the handling and storage. Rolls are shipped by GLS or DHL. After the parcel is dispatched, you will receive an e-mail, including the tracking-number to follow the status of the shipment. Any possible custom or import taxes will be charged sepa-rately by the deliverer.

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